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SATL Webinar - Customer behaviour in the digital world

Member Event

22 June 2021

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22 June 2021

SATL Webinar - Customer behaviour in the digital world

Customers search and buy services and products more and more online. It seems that customer behavior has shifted tremendously during the last years. But how does this apply to Automotive aftersales?


SATL (The Association of Automotive Technical Societies in Finland, member society of FISITA) is broadcasting a 60 min webinar discussing the matter. Presenters will be Mr. Kalle Kalaja, Vice President of SATL, and Mr. Heikki Laaki, CEO of JackFinder Oy.


Mr. Laaki and his company are working on digital sales channels for the Automotive market. They will share learnings, opportunities and challenges related to providing car maintenance online and helping customers find relevant information and make decisions. This is much more than just setting up a website for making e-bookings.


If you want to learn how to answer the needs of online customers, register now (for free) below!


22nd of June, at 3 PM CET.