Job Summary

The role of the Membership Administrator sits within the Membership Team to manage membership records, send out member communications and administer the member renewal and induction process.

Contract: 6 month contract with possibility of extension

Salary: £14,000 per annum

Hours: 2 days per week

Holidays: 23 days per annum (pro rata)

Key Responsibilities

• Collate and keep up to date membership records, to include key personnel and engagement information
• Send out member communications on behalf of the team
• Be a point of contact for member enquiries
• Administer the Renewal and Induction processes
• Contribute to the delivery of the recruitment, engagement and retention strategy by sending out and following up communications
• Manage member invites and attendance lists to FISITA meetings and record event attendance

Other Responsibilities

• Manage member elections onto the Executive Board, Council, Committees and groups
• Organise the annual FISITA Executive Board and Council meetings, including venue search and selection, schedule development, production and distribution of meeting materials pre, during and post event

Personal Specification

Essential

• Positive and flexible attitude to work, particularly new initiatives
• Exceptional organisational skills, accuracy and attention to detail
• Proficient in MS Office products including, Word, Excel and PowerPoint
• Experience and working knowledge of membership organisations and committees
• Excellent interpersonal and influencing skills including experience in providing direct support to senior management.
• The ability to represent FISITA effectively and professionally. Producing clear and effective communications appropriate to the audience, utilising the most appropriate channel and in keeping with brand guidelines
• Proactive, self-motivated and self-policing team player. The ability to accept responsibility for own area of work, identifying critical elements and working in a solution focused way to achieve
• Willingness to contribute with a strong team ethic
• The ability to work effectively with volunteers and supporters to deliver business goals
• Proven track record co-working across an organisation
• Ability to use a range of appropriate numerical and graphical skills in combination to measure progress and achieve goals/targets

Desirable

• Experience of working in the not-for-profit sector, preferably a technical association or learned society
• Knowledge of the global automotive mobility industry
• Experience of working with databases, CMS
• Experience of working in an international organisation
• Second language

To apply for this position please send a covering letter, explaining why you consider yourself a suitable candidate and a copy of your CV to Ms Kelly Williams, Director of Member Services via email at k.williams@fisita.com.